Program Evaluation and HR Metrics
Program evaluation (PE) is at the heart of practicing evidence based talent management. It refers to the process of assessing the impact of an intervention by gathering data to compute the right HR metrics. The process involves developing hypotheses about expected outcomes, collecting data to assess the impact and analyzing results to identify areas for improvement. Leading organizations use program evaluation to continually improve the efficacy of talent management systems. Among numerous benefits, the evaluation process and the metrics can allow the program to reach its full potential. It also serves to establish evidence about program effectiveness (or value) and justify budget requests.
In this course, participants learn the steps involved in designing a program evaluation. They develop an understanding of popular models and frameworks in program evaluation, such as Kirkpatrick’s four levels of evaluation, Return on Investment (ROI) and Utility analysis. Additionally, the course will cover evaluation process and metrics used in common types of development programs including training interventions, leader development programs, multisource feedback interventions, executive coaching and career management systems. While this course is presented as a separate chapter, all TM interventions should have a PE component.
In this course, participants will build the capability to:
Tools: This course gives participants access to tools and instruments, including:
Assessment: Each course includes an end of course assessment (quiz) and assignments to gauge learning and opportunity to practice the skills. To promote learning, participants receive feedback on right and wrong answers, as well as, guidance for reviewing the relevant sections of the course.
Discussion Boards: All participants will have access to the community board on this topic. The discussion boards can be used to post questions, start a new discussion or seek clarification from a mentor.
Other Learning Activities: Participants will have access to games, flashcards, glossary, bibliography developed to engage with the content in a fun way and assist with learning.
An interactive 4+ hour online course with case studies, assignment, tools, and activities.
Access duration for one course is one month. If purchased as part of a certification package, access duration is set by the package plan.
Participants who complete the interactive lesson and pass the course quiz will earn a certificate of completion.