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Certified in Change Management

 Solution-Based Practice
Global competition, new markets, and disruptive technologies are just a few elements that create a need for change. The topics presented in this training package include organizational culture and effective change management practices, such as managing resistance to change, preparing for change, and leading change.

Benefits

1. Understand the business conditions that trigger the need for change.
2. Understand the significance of culture and climate in change management.
3. Learn to classify the various types of change.
4. Develop a comprehensive strategy to support and sustain organizational change.

Audience

This product is best suited for those managing change and promoting a supportive work culture.
1. HR generalists/business partners/managers
2. Talent management consultants
3. Organizational development professionals
  • Training
  • Certification
  • Recertification
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​The CCM© Exam & Learning Package includes 2 courses, covering topics in integrated talent management, and organizational culture and change management.
This courseware is designed, keeping in mind with the needs of talent management professionals to learn the material and maximize it in their work projects. Users have access to the HCG Learning Management Platform where they can access the courses listed below.  Lessons include case studies, step-by-step guides, evidence-based models, webinars, projects, quizzes, and mentor support.  Additionally, users have access to job aids and worksheets, which they can readily utilize in their work projects.  Read  about our success methodology ►​ 
Access duration for this learning package is 3 months. 
Talent management (TM) is a systematic approach that more effectively aligns the resources of employees and potential employees with the needs of the business. When effective it helps address employee needs and enhances the work environment by promoting employee effectiveness.
description
In this course, participants gain an understanding of how talent management systems can create better organizations, better talent, and a better career.  They gain knowledge of what talent management is, how organizations benefit from talent management, characteristics of a high impact integrated talent management system and industry practices in talent management.  The course highlights the benefits and costly consequences of not focusing on TM practices.
In this course, participants build the capability to:
  • conduct a TM system effectiveness audit
  • identify opportunities for integrating TM practices to meet a business need
  • assist in the recruitment of evidence based TM professionals
  • identify gaps in TM practices compared to industry benchmarks
Tools
This course gives participants access to various tools and worksheets, including:
  1. TM System Effectiveness Audit
  2. Industry Specific TM Practices

Organizational Culture and Change Management
Global competition, new markets, and disruptive technologies are just a few elements that create a need for change. Change management refers to the practices that help adapt to internal and external forces which threaten organizational growth and sustainability.  
description
In this course, participants will learn about practices that minimize resistance and sustain change.  It includes learning the material on the steps involved in change management, and requirements to prepare leaders to lead change.  Participants will also learn how to measure climate and culture, and how to change organizational culture.  The course will present a validated change management model and evidence on what works in change management.  Finally, participants will learn to evaluate the impact of change and create an action plan for continued improvement.
In this course, participants build the capability to:
  • recognize the signs when change management is required
  • assess climate and culture related barriers to change
  • lead a conversation on the options to culture change
  • support the process to define the changing purpose
  • support the identification of risks associated with the change process
  • lead /support the change process to prepare for the change
  • identify the sources of resistance to change and prepare to address the resistance
  • prepare leaders to lead change
  • play the role of a change agent
  • support the change team in anticipating the trajectory of change and prepare to overcome obstacles and dips in performance
  • create a plan to communicate the change
  • lead efforts to evaluate the impact of change and create an action plan for continued improvement
Tools
This course gives participants access to various tools and worksheets, including:
  1. Instrument to Assess Organizational Climate
  2. Guide on Assigning Roles and Responsibilities to the Change Team
  3. Current State and Future State Analysis - Interview Questions
  4. Gap Analysis Template
  5. List of HR Competencies to Support Change
  6. Sample Change Communication Plan
  7. Steps in Implementing Total Organizational Change
  8. Taxonomy of Organizational Risks
  9. Tools for Spotting Change Implications
This learning and certification package includes the training segments and a certification exam. 

Certification Requirements

​1. Complete the learning segments listed in the training tab, including the accompanying mandatory webinars, and quizzes.
2. ​Complete projects achieving minimum score of 70%
3. Comprehensive Exam
Take a comprehensive exam covering the five topics and achieve a minimum score of 70%. 
- Computer-Based Testing (CBT)
- Multiple-choice questions selected based on expert panel evaluations
Exam dates ►
All certifications are valid for 3 years. To maintain the certification credentials,  you must stay current in this area of expertise, build upon your knowledge, and grow as a professional in your field.  Recertification requires retaking the exam.  
Exam dates ►
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PARTICIPANT'S COMMENTS

Adebola Macgregor
Senior Consultant, Phillips Consulting ​
I appreciate HCG team for this opportunity and the support through the process. The course content is rich and highly impactful. Let’s just say if this was a book,  I would buy to keep.

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