TECHNICAL REQUIREMENTS
The following resources are required to access the learning content on the HCG eLearning Portal
A computer with a broadband Internet connection A supported Web browser Internet Explorer version 7.0 or above Mozilla Firefox version 3.6 or above Chrome Browser Settings Security Level - set at Medium To reset the settings in Internet Explorer, you should click on Tools in the menu bar at the top of your browser. Then click on Internet Options and find and set proper features under the Security tab and Custom Level button. Accept all cookies (see steps to enable cookies in chrome, Firefox and Internet Explorer) Chrome - https://support.google.com/accounts/answer/61416?hl=en Firefox - http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Internet Explorer - http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies Enable JavaScript (http://www.enable-javascript.com/)
It is also recommended to clear browser cache and delete cookies regularly to delete previous sessions on the LMS. To do that, click Tools in the menu bar of your browser. Select the option to delete cookies and temporary files buttons.
Note:
Some activities such as taking a quiz may require JavaScript to be enabled. The Learning portal has been optimized for the above browsers. You may use other available browsers but if you experience any issues, try using one of our recommended browsers.
Viewers/Players/Plug-ins
To view or access course content, you may need one or more of the following, depending on the type of content posted in the course:
Microsoft Word viewer is recommended to view the tools and other resource material (free download link http://www.microsoft.com/en-us/download/details.aspx?id=4) PowerPoint viewer for PowerPoint presentations (free download link http://www.microsoft.com/en-us/download/details.aspx?id=13) Adobe Acrobat Reader for PDF files (free download link http://get.adobe.com/reader/) Adobe Flash Player for Adobe Flash content (free download link http://get.adobe.com/flashplayer/) To edit and submit assignments users will require a document editor. You may use Microsoft Office or other free alternatives such as OpenOffice link http://download.cnet.com/OpenOffice-org/3000-18483_4-10263109.html?tag=buyingGuidesBodyColumn.1;psum or AbiWord link http://download.cnet.com/AbiWord/3000-2079_4-10030042.html?tag=mncol;1
Mac OSX users can use textedit to view documents or OpenOffice to view and edit items and to submit assignments
Access the LMS from your mobile device
The HCG learning Portal may be accessed using smart phones and tablets. At this time all features are viewable on Android based systems. Apple's OS users are able to use all features except for the interactive lessons which require a flash player. We are continually improving our systems and will inform users when this feature becomes available.
A computer with a broadband Internet connection A supported Web browser Internet Explorer version 7.0 or above Mozilla Firefox version 3.6 or above Chrome Browser Settings Security Level - set at Medium To reset the settings in Internet Explorer, you should click on Tools in the menu bar at the top of your browser. Then click on Internet Options and find and set proper features under the Security tab and Custom Level button. Accept all cookies (see steps to enable cookies in chrome, Firefox and Internet Explorer) Chrome - https://support.google.com/accounts/answer/61416?hl=en Firefox - http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Internet Explorer - http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies Enable JavaScript (http://www.enable-javascript.com/)
It is also recommended to clear browser cache and delete cookies regularly to delete previous sessions on the LMS. To do that, click Tools in the menu bar of your browser. Select the option to delete cookies and temporary files buttons.
Note:
Some activities such as taking a quiz may require JavaScript to be enabled. The Learning portal has been optimized for the above browsers. You may use other available browsers but if you experience any issues, try using one of our recommended browsers.
Viewers/Players/Plug-ins
To view or access course content, you may need one or more of the following, depending on the type of content posted in the course:
Microsoft Word viewer is recommended to view the tools and other resource material (free download link http://www.microsoft.com/en-us/download/details.aspx?id=4) PowerPoint viewer for PowerPoint presentations (free download link http://www.microsoft.com/en-us/download/details.aspx?id=13) Adobe Acrobat Reader for PDF files (free download link http://get.adobe.com/reader/) Adobe Flash Player for Adobe Flash content (free download link http://get.adobe.com/flashplayer/) To edit and submit assignments users will require a document editor. You may use Microsoft Office or other free alternatives such as OpenOffice link http://download.cnet.com/OpenOffice-org/3000-18483_4-10263109.html?tag=buyingGuidesBodyColumn.1;psum or AbiWord link http://download.cnet.com/AbiWord/3000-2079_4-10030042.html?tag=mncol;1
Mac OSX users can use textedit to view documents or OpenOffice to view and edit items and to submit assignments
Access the LMS from your mobile device
The HCG learning Portal may be accessed using smart phones and tablets. At this time all features are viewable on Android based systems. Apple's OS users are able to use all features except for the interactive lessons which require a flash player. We are continually improving our systems and will inform users when this feature becomes available.
